On-Call Solutions
Connect the right provider instantly during critical moments
Real-time on-call management tools to help operators, clinicians, and staff reach the right provider immediately during emergencies.
Connecting the Right People, Right Away
Instantly identify and reach out to on-call clinicians and staff across departments and sites
Real-Time On-Call Directory
Identify on-site clinicians leveraging the Petal real-time calendar
- Share a real-time directory of on-call staff throughout your organization
- Always up-to-date across specialties, departments, sites, and availability
- Care team profiles let them choose their contact options for privacy and availability
Messaging and Code Alerts
Accelerate communications by connecting with clinicians instantly or through automation
- Save time, message providers directly from the on-call directory
- Create code alerts that message defined groups in emergencies situations
- Alerts trigger a workflow connecting critical resources in order of priority until someone responds
Mobile and Web
Connect clinicians wherever they are
- Mobile and web access for efficient, flexible coordination
- On-site or off, highly configurable preferences enable providers to control their contact visibility and still be accessible
Secure Communications
Ensure patient privacy instead of open sources like SMS and social apps
- Secured through encryption and locked inside the Petal environment
- Audit logs assist with accountability and continuous improvement
- Create groups, attach files or documents to share clinical results for collaboration
Trusted by health organizations to optimize on-call coordination
60K users
Physicians, nurses and pharmacists use workforce tools
92%
Staff satisfaction with Petal
12K
Healthcare professionals use the Petal mobile app monthly
3.1K
Groups spanning hospitals, departments, clinics, and clinical services
Cost-Benefit Analysis of Petal Workforce
Recognized in both the 2024 and 2025 Gartner Hype Cycles for Real-Time Health System Technologies, Petal Workforce is a trusted solution for healthcare workforce management.
Secure, compliant, and ready to integrate with your existing systems
SOC 2 Type II
PIPEDA compliant
FHIR, HL7
integration ready
View your entire clinical workforce in one powerful hub
Speak with a workforce optimization expert to learn how Petal can help enhance collaboration, reduce burnout, and ensure safer care delivery.
Frequently Asked Questions
Is Petal mobile-friendly for staff?
Yes, the Petal Health mobile app supports scheduling, communications, and on-call access on-the-go.
How secure is data with Petal?
Petal is SOC 2 Type II certified and PIPEDA compliant, with robust encryption, strict access controls, and comprehensive audit logging. All data is securely hosted in Canada to ensure compliance with national and provincial regulations. The platform meets the highest standards of healthcare data security across Canada.
What makes Petal Secure Messaging secure?
Petal messaging uses encryption to secure messaging between users, especially when in transit. Additionally, the messaging is housed inside the Petal environment which requires member login and thus leverages the layers of security certifications and compliance of the platform. Today, with the prevalence of mobile phones, providers and staff find a way to communicate using unsanctioned tools such as SMS texting or social apps, like WhatsApp, and these shadow apps put patient privacy at risk.
Can Petal handle multi-site and multi-department scheduling?
Yes, Petal is designed for large, complex organizations with region-wide workforce requirements.
What kind of training and support is available?
Petal offers a comprehensive onboarding process, training sessions, and ongoing support tailored to your hospital’s needs.