{"id":522,"date":"2025-10-27T15:27:09","date_gmt":"2025-10-27T15:27:09","guid":{"rendered":"https:\/\/petalhealth.wpenginepowered.com\/?page_id=522"},"modified":"2025-12-22T14:30:10","modified_gmt":"2025-12-22T14:30:10","slug":"privacy-policy-professional-services","status":"publish","type":"page","link":"https:\/\/www.petal-health.com\/en\/privacy-policy-professional-services\/","title":{"rendered":"Privacy Policy Professional services"},"content":{"rendered":"\t\t
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Last update: November 2025<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Privacy policy - \nProfessional services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Petal Solutions Inc., Petal Medical Billing Inc. (doing business as <\/span>Xacte<\/span> (Zone3W inc.), <\/span>StatGo<\/span> Corp., <\/span>Dobsi<\/span> Medical, or Medi-Com Consulting), <\/span>Medcom<\/span> Billing Systems, Petal Health and Petal Solutions Europe B.V. and its Affiliates <\/span>(\u201c<\/span><\/span>Petal<\/span><\/span>\u201d or \u201c<\/span><\/span>we<\/span><\/span>\u201d) are committed to protecting the privacy of personal data and personal information, including health information where applicable, as these terms are defined below and in applicable laws (\u201c<\/span><\/span>Personal Information<\/span><\/span>\u201d<\/span><\/span> or<\/span><\/span> \u201c<\/span><\/span>PI<\/span><\/span>\u201d).\u00a0<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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In order to bring the privacy practices regarding the Services to the attention of users (\u201c<\/span>you<\/span><\/b>\u201d, \u201c<\/span>your<\/span><\/b>\u201d or \u201c<\/span>yours<\/span><\/b>\u201d), Petal has developed this privacy policy (the \u201c<\/span>Policy<\/span><\/b>\u201d), which summarizes in particular: (i) the types of Personal Information collected and the situations in which it may be collected; (ii) the ways in which this information is used and protected; (iii) the situations in which it may be shared; (iv) how it is stored and destroyed; (v)<\/span> the rights that may be exercised by the data subjects with respect to this information; and (vi) the security measures put in place and the procedure applicable in the event of a privacy incident.\u00a0<\/span>\u00a0<\/span><\/b>\u00a0<\/span><\/p>

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For the purposes of this Policy, \u201cPersonal Information\u201d means any information about a natural person that can be used to identify them, either directly (e.g. last name, first name, email address, mailing address) or indirectly (that is, when combined with other information).\u00a0
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This Privacy Policy is provided for information and transparency purposes, and for no other purpose. It applies solely to the handling of Personal Information. <\/span>Some of the data referred to in this Policy may not be Personal Information, and therefore may not be protected under the laws that apply to you<\/span>.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1. When does this Policy apply? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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This Policy applies to our professional services and products, including medical billing services (i.e. medical billing management and optimization, automated data entry and document filing\/management), workforce and schedule management services, appointment management services, security and compliance services, Web applications and platforms, hosting and technical support services, and training and support services (collectively, our \u201c<\/span>Services<\/span><\/b>\u201d).<\/span>\u00a0<\/span><\/p>

We provide our Services to healthcare professionals, public and private institutions, and public and government bodies (our \u201c<\/span>Customers<\/span><\/b>\u201d).<\/span><\/p>

Personal Information collected or provided in connection with our Services is obtained, used, disclosed, stored, destroyed and otherwise handled as set forth in this Policy.<\/span><\/p>

This Policy does not apply:<\/span><\/b>\u00a0<\/span><\/p>

To activities, products or services that are not part of the Services<\/span>, including <\/span>(i)<\/span><\/b> our marketing activities; <\/span>(ii)<\/span><\/b> when you interact with us outside of our Services; <\/span>(iii)<\/span><\/b> when you sign up for our newsletter;<\/span> (iv)<\/span><\/b> when you browse our websites other than for the Services; and <\/span>(v)<\/span><\/b> when you apply for a job with us.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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