Points clés à retenir
- Le Canada se classe au 9e rang sur 10 pays comparables en matière d'accès aux soins de santé et affiche des résultats bien inférieurs à la moyenne en ce qui concerne l'accès rapide aux soins.
- Les systèmes informatiques de santé doivent communiquer entre eux pour éliminer les silos numériques. Lorsque l'information circule de manière sécurisée, la santé des patients s'améliore et les professionnels de santé gagnent du temps.
- Les orchestrateurs de soins connectent les systèmes de données pour offrir une visibilité en temps réel sur les opérations organisationnelles. Cela permet de mobiliser les ressources au bon endroit et au bon moment.
Le système de santé canadien a besoin d’une refonte majeure pour répondre aux besoins de plus en plus complexes d’une population vieillissante et, surtout, croissante.
Le secteur de la santé, à tous les niveaux, poursuit sa transformation numérique en quête d'efficacité. Ce besoin de numérisation a été motivé par plusieurs facteurs, notamment l'accélération de l'évolution des pratiques de soins induite par la pandémie mondiale et les nouvelles préférences des consommateurs.
Le système de santé canadien est moins performant que ses homologues.
Aujourd'hui, Canada ranks 9th out of 10 peer pays pour la prestation de soins de santé, et ses performances sont bien inférieures à la moyenne en matière d'accès aux soins et d'efficacité administrative., et soins opportunité.1 In 2023, seulement 26 % des Canadiens pourrait obtenir un rendez-vous le jour même ou le lendemain, en baisse par rapport à 46 % en 2016 ; la moyenne des pairs en 2023 était 46%.
Saviez-vous que 8 Canadiens sur 10 souhaitent consulter leurs renseignements de santé par voie électronique, mais seulement 3 sur 10 dire qu'ils peuvent?
Selon le professeur Mirou Jaana de l’Université d’Ottawa, le système de santé canadien manque de «échange d'informations électroniques sans interruption” between health care organizations, care providers, and patients. For proof: in 2021, nearly 90% of Ontario doctors used faxes to share patient information with other health care providers.2
The key issue is that healthcare IT systems don’t “talk” to each other. Rather than allowing information to flow—and do so securely—Canada’s health data lives in digital silos. A high volume, velocity, and variety of patient data generate a glut of disparate information stored in disconnected locations and systems.
Disconnected systems cost patients, providers, and decision-makers
This causes profound challenges to data sharing for healthcare professionals, insurers, researchers, decision-makers, and patients—all further fragmented between provinces and regions. In turn, technological progress slows in data standardization, technical interoperability, and data quality.
What’s going wrong?
- High volume, velocity, and variety of information overwhelm outdated IT systems.
- Provinces and regions often operate in isolation, fragmenting care further.
- Patient data sits in disconnected digital silos.
As Dr. Woods, former president and CEO of London Health Sciences, said in 2021, “Canada has no discernable health technology strategy. We have a lot of small ‘s’ strategies and jurisdictional squabbles…That’s not a health IT strategy.”
Inevitably, patients pay the high price of self-contained IT systems. Locked and isolated human-fit data between patient demand and provider capacity results lead to low quality healthcare. Moreover, limited global data sharing reinforces Canada’s inferior healthcare system performance.
The Quebec government redirects 6,000+ patients daily through data-driven orchestration:
Read the case study
Connected care: Canada's key to achieving healthcare promise
Interconnected and interoperable digital health solutions are critical to revolutionizing Canada’s healthcare system.
Investments in digital platforms that seamlessly operate and support all stakeholders throughout patients’ healthcare journeys is paramount to maximizing limited resources.
The good news: cutting-edge technologies made to combine patient data and improve operational efficiency are available.
Advanced solutions integrate data-driven healthcare solutions to create an interconnected ecosystem, eliminating digital silos. They should enable real-time monitoring and offer insights to make better decisions—not only for patient demand but also for provider capacity.
In a country where 27% of patients say their health worsened while waiting for delayed care, and 85% of healthcare professionals report losing time due to incomplete or inaccessible patient data, connected care is a necessity for improving quality of life for all.3 This is because connecting healthcare systems allows rapid, informed decisions that promote better outcomes for patients and improved work-life balance for professionals.
- Remember: Interoperability with other systems must adhere to provincial and local regulatory standards, as well as ever-evolving security requirements.
Why choose Petal’s industry-leading orchestrator
The Petal Orchestrator is a cloud-based platform that integrates data from diverse sources, such as booking systems, healthcare networks, and EMRs, to aggregate, refine, and analyze patient information in real-time.
Here are four advantages of Petal’s cloud-based Orchestrator:
- Integrates data from multiple EMRs, booking systems, and healthcare networks
- Aggregates, refines, and analyzes patient information in real time
- Supports more than 3,000+ care facilities across Canada
- Customizes based on each organization’s objectives
- Pro tip: Use the orchestrator’s data visualization capabilities to improve cross-team visibility and elevate organizational performance.
Make more informed decisions as your organization prepares for the future of healthcare. The next frontier of healthcare connection is here.
Experience the transformative impact of connected care today.
Connect with an expert
- Zhang, Tingting. (2025, January 14). Troubling Diagnosis: Comparing Canada’s Healthcare with International Peers. C.D. Howe Institute. https://cdhowe.org/publication/troubling-diagnosis-comparing-canadas-healthcare-with-international-peers/#:~:text=Report%20Appendix-,Study%20in%20Brief,times%20are%20nearly%20universal%20challenges.
- OMA. (2021, October 26). Prescription for Ontario: Doctors’ 5-Point Plan for Better Health Care. Ontario Medical Association. https://www.oma.org/siteassets/oma/media/public/prescription-for-ontario-doctors-5-point-plan-for-better-health-care.pdf.
- Hogrebe, Anna. (2025, September 23). Philips Future Health Index research finds 1 in 5 Canadians have ended up in hospital while awaiting care. Philips. https://www.usa.philips.com/a-w/about/news/archive/standard/news/press/2025/philips-future-health-index-research-finds-1-in-5-canadians-have-ended-up-in-hospital-while-awaiting-care.html.
