Stronger revenue. Less admin.
Be paid for all of your hard work, without all the hassle. Rejections, resubmissions, and follow-ups drain your income and time. Medcom delivers full-cycle billing and proactive oversight, so you capture more of what you’ve already earned while reducing your admin.
99.2%
Claim approval
rate
$29,000+
Minimum annual revenue
increase per clinic
161
Administrative hours saved per clinic each year
Full-cycle billing, done right
You’re covered throughout the entire billing cycle—from registration to final reconciliation. As the only BC billing provider that fully manages rejections on your behalf, you get complete visibility and control without extra work on your side.
Your dedicated billing expert reviews every claim for accuracy, eligibility, and coding before submission, supporting a successful claim rate above 99%.
MSP billing
Fee-for-service (FFS) and Longitudinal Family Physician (LFP)
- Daily claim submission to keep cash flow steady.
- On MSP cut-off days, up to three submissions per day so no claims are delayed.
- Clear monthly reports with remittance summaries and practical insights to show where revenue is earned and where it can grow.
Locum billing (ad hoc)
Medcom ensures both host and locum physicians are paid accurately.
- Support with completing and using the Assignment of Payment form for locum coverage periods.
- Correct use of practitioner and payee numbers, so locum and host work are billed and paid appropriately.
- Monitoring of refusals and resubmissions as part of our standard rejection management, with reconciled remittances that make it easy to see what’s been paid.
Private, WCB, and out-of-province billing
When work falls outside MSP, we handle the extra effort for you.
- Completion of payer-specific forms and supporting documents.
- Printing, mailing, and direct follow-up with each payer.
- Verification of cheque or electronic payment amounts.
Shadow and encounter billing
Groups on APP, Medcom makes required MSP documentation straightforward and audit-ready.
- Structured capture of encounter data to meet MSP and program requirements.
- Preparation and submission of required documentation.
EMR Management
Your billing should fit the way you work.
- Compatible with Oscar, Plexia, and Accuro.
- Flexible options with or without data entry, based on how much your team wants to handle in-house.
- Workflow recommendations so your EMR supports clean, accurate billing from the start.
A seamless switch to better billing with Medcom
Switching is fast and minimally disruptive. We handle the details so you can keep seeing patients while we improve your billing.
Send your setup documents
Share your required forms, including the Teleplan application. We review them to catch issues before they cause delays.
We coordinate your HIBC submission
We submit your application and track progress, typically completed within 5–7 business days, keeping you updated.
Start submitting immediately
You can send claims while HIBC approval is in progress. Once you’re live, we process and reconcile without delay.
Meet your billing specialist
You’re paired with a billing expert who understands your specialty and workflow, monitors your claims, and actively looks for ways to improve revenue
Vancouver (Head Office)
260-233 First St West
North Vancouver BC V7M 1B3
Penticton Office
109-1475 Fairview Road
Penticton, BC, V2A 7W5
Duncan Office
200-435 Trunk Road
Duncan, B.C., V9L 2P5
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