{"id":1428,"date":"2026-03-05T18:23:05","date_gmt":"2026-03-05T18:23:05","guid":{"rendered":"https:\/\/www.petal-health.com\/?p=1428"},"modified":"2026-03-05T18:27:21","modified_gmt":"2026-03-05T18:27:21","slug":"3-charts-explaining-canada-ed-challenges","status":"publish","type":"post","link":"https:\/\/www.petal-health.com\/fr\/blog\/physicians\/3-charts-explaining-canada-ed-challenges\/","title":{"rendered":"3 Charts that explain Canada\u2019s emergency department challenges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1428\" class=\"elementor elementor-1428\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-413f683 e-con-full e-flex e-con e-parent\" data-id=\"413f683\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-50e6dbd e-con-full e-flex e-con e-child\" data-id=\"50e6dbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa12ead elementor-widget elementor-widget-text-editor\" data-id=\"fa12ead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Key takeaways<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d4781e elementor-widget elementor-widget-text-editor\" data-id=\"1d4781e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>Patients are increasingly leaving emergency rooms without being seen.<\/strong> This causes knock-on effects impacting patients, providers, and health systems.<\/li><li><strong>More than one-third of ERs have faced temporary closures or reduced hours since 2019.<\/strong> This harms patient wellbeing and leads to crowed ERs and overburdened providers elsewhere.<\/li><li><strong>Rerouting patients to more appropriate care works for patients, providers, and decision-makers.<\/strong> Unlocking capacity in emergency rooms drives long-term network benefits.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88924fa elementor-widget elementor-widget-text-editor\" data-id=\"88924fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To solve Canada\u2019s emergency department (ED) challenges, we first need to understand them.<\/p><p>Patients, providers, and networks each navigate unique barriers to emergency care. Despite Canada\u2019s public health expenditures <a class=\"Hyperlink SCXW214361214 BCX0\" href=\"https:\/\/www.fraserinstitute.org\/sites\/default\/files\/2025-10\/comparing-performance-of-universal-health-care-countries-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW214361214 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW214361214 BCX0\" data-ccp-charstyle=\"Hyperlink\">ranking among the world\u2019s highest<\/span><\/span><\/a><span class=\"TextRun SCXW214361214 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW214361214 BCX0\">, the country\u2019s\u00a0<\/span><span class=\"NormalTextRun SCXW214361214 BCX0\">primary care access<\/span><span class=\"NormalTextRun SCXW214361214 BCX0\">\u00a0<\/span><\/span><a class=\"Hyperlink SCXW214361214 BCX0\" href=\"https:\/\/www.cihi.ca\/en\/international-survey-shows-canada-lags-behind-peer-countries-in-access-to-primary-health-care\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW214361214 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW214361214 BCX0\" data-ccp-charstyle=\"Hyperlink\">ranks below<\/span><span class=\"NormalTextRun SCXW214361214 BCX0\" data-ccp-charstyle=\"Hyperlink\">\u00a0most global peers<\/span><\/span><\/a><span class=\"TextRun SCXW214361214 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW214361214 BCX0\">.<\/span><\/span> This leads many patients to seek emergency care when clinics or pharmacies would more effectively address their issues. The results is overcrowded emergency rooms, long wait times, and overburdened staff.<\/p><p>The solution: reroute patients from EDs to more appropriate care settings in real-time.<\/p><p>Explore three key illustrations describing the situation below, and one more showcasing how we will solve the problem.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96022e1 elementor-widget elementor-widget-text-editor\" data-id=\"96022e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span class=\"TextRun SCXW245897215 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW245897215 BCX0\">Patients are leaving emergency rooms without being seen<\/span><\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ac30be elementor-widget elementor-widget-image\" data-id=\"2ac30be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"734\" height=\"849\" src=\"https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/IEDM-patient-leaving-ER-e1772734541306.jpg\" class=\"attachment-large size-large wp-image-1432\" alt=\"\" srcset=\"https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/IEDM-patient-leaving-ER-e1772734541306.jpg 734w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/IEDM-patient-leaving-ER-e1772734541306-259x300.jpg 259w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/IEDM-patient-leaving-ER-e1772734541306-10x12.jpg 10w\" sizes=\"(max-width: 734px) 100vw, 734px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a76454 elementor-widget elementor-widget-text-editor\" data-id=\"2a76454\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Across Canada, patients are increasingly walking into EDs and leaving before receiving care.\u00a0This\u00a0<\/span><a href=\"https:\/\/www.iedm.org\/too-many-canadians-are-leaving-emergency-rooms-untreated\/#:~:text=The%20situation%20has,2019%20and%202024.\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">data from\u00a0IEDM<\/span><\/a><span data-contrast=\"none\">\u00a0shows\u00a0the percentage of patients leaving without being seen increased in most provinces\u00a0from\u00a02019\u201324.\u00a0Prince Edward Island, New Brunswick, and Manitoba saw double-digit exit rates with PEI peaking at\u00a0roughly 1\u00a0in 7 patients giving up on their ED care.<\/span><\/p><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0ab\" data-font=\"Wingdings\" data-listid=\"74\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0ab&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Why patients leave:\u00a0<\/span><\/b><span data-contrast=\"none\">Long wait times\u2014<\/span><a href=\"https:\/\/www.cihi.ca\/en\/indicators\/emergency-department-wait-time-for-physician-initial-assessment\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">5.5 hours per visit nationally<\/span><\/a><span data-contrast=\"none\">\u00a0between 2024\u201325\u2014lead patients to exit EDs to wait, self-treat, or seek alternative care options.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/li><\/ul><p><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">While COVID-19 temporarily suppressed ED visits in 2020, the trend quickly reversed.\u00a0Wait times\u00a0increased, ED volumes rebounded, and overcrowding returned. In Ontario, the\u00a0<\/span><a href=\"https:\/\/www.auditor.on.ca\/en\/content\/news\/23_summaries\/ag_AR_emergencydepts_en23.pdf\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Auditor General reported<\/span><\/a><span data-contrast=\"none\">\u00a0that some hospitals saw up to 14% of patients exit without care\u00a0in 2023.\u00a0Long wait times were cited as the main reason.<\/span><\/p><p><b><span data-contrast=\"none\">Why this matters:<\/span><\/b><span data-contrast=\"none\">\u00a0Patients who leave EDs may see their issues worsen. This risks their wellness, leading to further health problems and greater system strain.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-122c39d elementor-widget elementor-widget-text-editor\" data-id=\"122c39d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">The Quebec government redirects 800+ patients daily to more\u00a0appropriate care.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p><p><a href=\"https:\/\/www.petal-health.com\/en\/reports\/full-economic-report-on-ed-visits-reduction\/\" target=\"_blank\" rel=\"noopener\"><b><span data-contrast=\"none\">Learn how<\/span><\/b><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97e5d12 elementor-widget elementor-widget-text-editor\" data-id=\"97e5d12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span class=\"TextRun SCXW182059980 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW182059980 BCX0\">Unplanned closures and long-lasting reductions in hours<\/span><\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc118b elementor-widget elementor-widget-image\" data-id=\"1fc118b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"671\" data-src=\"https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/ERs-with-unplanned-short-term-closures-or-reduced-long-term-hours-in-Canada-2019-25-1.png\" class=\"attachment-large size-large wp-image-1435 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/ERs-with-unplanned-short-term-closures-or-reduced-long-term-hours-in-Canada-2019-25-1.png 940w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/ERs-with-unplanned-short-term-closures-or-reduced-long-term-hours-in-Canada-2019-25-1-300x251.png 300w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/ERs-with-unplanned-short-term-closures-or-reduced-long-term-hours-in-Canada-2019-25-1-768x644.png 768w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/ERs-with-unplanned-short-term-closures-or-reduced-long-term-hours-in-Canada-2019-25-1-14x12.png 14w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/671;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75304aa elementor-widget elementor-widget-text-editor\" data-id=\"75304aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">According to the\u00a0<\/span><a href=\"https:\/\/www.theglobeandmail.com\/canada\/article-secret-canada-emergency-rooms-closures-hospitals\/\"><span data-contrast=\"none\">Globe and Mail<\/span><\/a><span data-contrast=\"none\">,\u00a0at least 34 per cent of Canadian ERs had an unplanned, short-term closure or a planned, long-lasting reduction in hours\u00a0since from 2019\u201325.<\/span><\/p><p><span data-contrast=\"none\">These closures and reductions span urban and rural communities nationwide.\u00a0ED patients are forced to travel further to find care, which increases wait times elsewhere. The risk of delays in critical care increases too. The \u201cdomino effect\u201d of ED closures and reductions leads to declining care outcomes for\u00a0patients today\u00a0and tomorrow.\u00a0These\u00a0closures erode public trust in local healthcare infrastructure and health governance.<\/span><\/p><p><span data-contrast=\"none\">Here are\u00a0three\u00a0key\u00a0causes\u00a0of ED disruption:\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><ol><li><b><span data-contrast=\"none\">Staffing shortages<\/span><\/b><span data-contrast=\"none\">\u00a0force operations to cease or limit their capacity.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li><li><b><span data-contrast=\"none\">Burnt-out providers<\/span><\/b><span data-contrast=\"none\">\u00a0managing more patients with fewer support staff\u00a0can\u2019t\u00a0fill the care gap alone.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li><li><b><span data-contrast=\"none\">Overreliance on locum or temporary providers<\/span><\/b><span data-contrast=\"none\">\u00a0that create unmanageable barriers to care when care teams become understaffed.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li><\/ol><p><span data-contrast=\"none\">\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"none\">Why this matters:<\/span><\/b><span data-contrast=\"none\">\u00a0For policy decision-makers, the 34% closure rate reflects system issues that threaten the wellbeing of\u00a0all patients.\u00a0Canadians\u00a0will\u00a0be stuck\u00a0managing\u00a0declining care consequences\u00a0without\u00a0innovative\u00a0change.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a48ca48 elementor-widget elementor-widget-text-editor\" data-id=\"a48ca48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>More overtime hours lead to higher burnout<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e3d53b elementor-widget elementor-widget-image\" data-id=\"5e3d53b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"844\" data-src=\"https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/CIHI-ED-overtime-hours-worked.png\" class=\"attachment-large size-large wp-image-1431 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/CIHI-ED-overtime-hours-worked.png 600w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/CIHI-ED-overtime-hours-worked-213x300.png 213w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/CIHI-ED-overtime-hours-worked-9x12.png 9w\" data-sizes=\"(max-width: 600px) 100vw, 600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/844;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bce80cc elementor-widget elementor-widget-text-editor\" data-id=\"bce80cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">These\u00a0<\/span><a href=\"https:\/\/www.cihi.ca\/en\/health-workforce-overtime-and-staffing-challenges-in-hospitals#:~:text=High%20overtime%20seen%20in%20emergency%20departments\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">findings from CIHI<\/span><\/a><span data-contrast=\"auto\">\u00a0highlight increased strain on\u00a0ED\u00a0nurses compared to other nursing departments.<\/span><\/p><p><span data-contrast=\"none\">Healthcare professionals in EDs\u00a0are\u00a0<\/span><a href=\"https:\/\/www.sciencedirect.com\/science\/article\/abs\/pii\/S0735675725004218\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">especially susceptible to burnout<\/span><\/a><span data-contrast=\"none\">\u00a0due to the intense demands of their roles.\u00a0Overtime creates higher pressures on nurses and physicians to perform.\u00a0<\/span><span data-contrast=\"auto\">Many Canadians go to EDs because they\u00a0don\u2019t\u00a0have access to\u00a0a regular doctor; today,\u00a0<\/span><a href=\"https:\/\/www.cma.ca\/about-us\/what-we-do\/press-room\/new-survey-reveals-access-primary-care-growing-59-million-adults-canada-still-lack-regular-doctor\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">5.9 million\u00a0adults\u00a0in Canada<\/span><\/a><span data-contrast=\"auto\"> are without reliable access to\u00a0primary care.\u00a0This leads ED staff with more patients to support without requisite increases in fellow care staff.<\/span><\/p><p><span data-contrast=\"auto\">This structure is unsustainable.\u00a0Rising attrition rates due to overwork cause a negative feedback loop where staff become burnt-out,\u00a0so they\u00a0decide to\u00a0leave the profession,\u00a0which leads to\u00a0increased work for existing staff.\u00a0Patients lose when their care providers struggle to be well.<\/span><\/p><p><b><span data-contrast=\"none\">Why this matters:<\/span><\/b><span data-contrast=\"none\">\u00a0High overtime drives burnout, inflates labor costs, and reduces care quality. This\u00a0impacts\u00a0Canadians throughout the care continuum.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfa8f18 elementor-widget elementor-widget-text-editor\" data-id=\"dfa8f18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">CHUM reduced time spent scheduling by 98% using Petal.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:240,&quot;335559739&quot;:40,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><strong><a href=\"https:\/\/www.petal-health.com\/resources\/case-study\/cost-benefit-analysis\">Explore how<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f11870d elementor-widget elementor-widget-text-editor\" data-id=\"f11870d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Solution: Rerouting patients to more appropriate care settings<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4f4e6d elementor-widget elementor-widget-image\" data-id=\"a4f4e6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"534\" data-src=\"https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/Smart-Patient-Routing-Petal-Patient-Hub-1-1536x1024-1-1024x683.png\" class=\"attachment-large size-large wp-image-1437 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/Smart-Patient-Routing-Petal-Patient-Hub-1-1536x1024-1-1024x683.png 1024w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/Smart-Patient-Routing-Petal-Patient-Hub-1-1536x1024-1-300x200.png 300w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/Smart-Patient-Routing-Petal-Patient-Hub-1-1536x1024-1-768x512.png 768w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/Smart-Patient-Routing-Petal-Patient-Hub-1-1536x1024-1-18x12.png 18w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/Smart-Patient-Routing-Petal-Patient-Hub-1-1536x1024-1-600x400.png 600w, https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/Smart-Patient-Routing-Petal-Patient-Hub-1-1536x1024-1.png 1536w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/534;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c17d609 elementor-widget elementor-widget-text-editor\" data-id=\"c17d609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Unlocking capacity in emergency rooms drives long-term network benefits.<\/span><\/p><p><b><span data-contrast=\"auto\">Petal\u00a0<a href=\"https:\/\/www.petal-health.com\/en\/petal-patient-hub\/\" target=\"_blank\" rel=\"noopener\">Patient Hub<\/a>\u00a0<\/span><\/b><b><span data-contrast=\"none\">reroutes ED patients to more\u00a0appropriate care\u00a0settings like clinics and pharmacies\u00a0in real-time<\/span><\/b><span data-contrast=\"none\">. Patients, providers, and decision-makers achieve better outcomes when their needs are met efficiently.<\/span><\/p><p><span data-contrast=\"none\">Here\u00a0are key findings from an <a href=\"https:\/\/www.petal-health.com\/en\/reports\/updated-analysis-of-economic-impact-of-the-patient-hub\/\" target=\"_blank\" rel=\"noopener\">independent study<\/a> into Patient Hub\u2019s impact:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0ab\" data-font=\"Wingdings\" data-listid=\"73\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0ab&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">$2.3M per week<\/span><\/b><span data-contrast=\"none\">\u00a0in system-wide economic value<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0ab\" data-font=\"Wingdings\" data-listid=\"73\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0ab&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">814,000+ ED visits avoided\u00a0<\/span><\/b><span data-contrast=\"auto\">and\u00a0<\/span><b><span data-contrast=\"auto\">353,000+ redirected<\/span><\/b><span data-contrast=\"auto\">\u00a0to primary care<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0ab\" data-font=\"Wingdings\" data-listid=\"73\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0ab&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">12.5% fewer low-acuity ED visits<\/span><\/b><span data-contrast=\"auto\">\u00a0(CTAS 4\u20135) compared to pre-Hub levels<\/span><\/li><\/ul><p>\u00a0<\/p><p><span data-contrast=\"none\">When your\u00a0health\u00a0network\u00a0is\u00a0innovative, you meet\u00a0today&#8217;s\u00a0challenges and stabilize\u00a0tomorrow\u2019s\u00a0growth.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b03ee3f elementor-widget elementor-widget-text-editor\" data-id=\"b03ee3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"none\">Reduce ED overcrowding for\u00a0patients and staff:<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><p><a href=\"https:\/\/www.petal-health.com\/en\/contact\/\">Talk to a Petal expert<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Patients leaving without being seen, closures and reduced hours, and increased overtime all reflect emergency care challenges nationwide. Explore each and learn how to solve them through patient rerouting solutions.<\/p>","protected":false},"author":2,"featured_media":1436,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[26,54,19,9,13],"tags":[55,34,57,45,35,56],"class_list":["post-1428","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-access-to-care","category-clinicians","category-healthcare-efficiency","category-medical-billing","category-physicians","tag-administrative-burden","tag-billing","tag-clinicians","tag-clinics","tag-medical-billing","tag-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>3 Charts that explain Canada\u2019s emergency department challenges - Petal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.petal-health.com\/fr\/blog\/medecins\/3-charts-explaining-canada-ed-challenges\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"3 Charts that explain Canada\u2019s emergency department challenges\" \/>\n<meta property=\"og:description\" content=\"Patients leaving without being seen, closures and reduced hours, and increased overtime all reflect emergency care challenges nationwide. Explore each and learn how to solve them through patient rerouting solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.petal-health.com\/fr\/blog\/medecins\/3-charts-explaining-canada-ed-challenges\/\" \/>\n<meta property=\"og:site_name\" content=\"Petal\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/petalhealth\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-05T18:23:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-05T18:27:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.petal-health.com\/wp-content\/uploads\/2026\/03\/Header-of-ER-challenges-blog.png\" \/>\n\t<meta property=\"og:image:width\" content=\"895\" \/>\n\t<meta property=\"og:image:height\" content=\"529\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Emiliana Braga\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@petalhealth\" \/>\n<meta name=\"twitter:site\" content=\"@petalhealth\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Emiliana Braga\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.petal-health.com\\\/blog\\\/physicians\\\/3-charts-explaining-canada-ed-challenges\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.petal-health.com\\\/blog\\\/physicians\\\/3-charts-explaining-canada-ed-challenges\\\/\"},\"author\":{\"name\":\"Emiliana Braga\",\"@id\":\"https:\\\/\\\/www.petal-health.com\\\/fr\\\/#\\\/schema\\\/person\\\/bce6a816a43e7e686878197e92c45f45\"},\"headline\":\"3 Charts that explain Canada\u2019s emergency department challenges\",\"datePublished\":\"2026-03-05T18:23:05+00:00\",\"dateModified\":\"2026-03-05T18:27:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.petal-health.com\\\/blog\\\/physicians\\\/3-charts-explaining-canada-ed-challenges\\\/\"},\"wordCount\":814,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.petal-health.com\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.petal-health.com\\\/blog\\\/physicians\\\/3-charts-explaining-canada-ed-challenges\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.petal-health.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/Header-of-ER-challenges-blog.png\",\"keywords\":[\"administrative burden\",\"Billing\",\"clinicians\",\"clinics\",\"Medical billing\",\"time\"],\"articleSection\":[\"Access to care\",\"Clinicians\",\"Healthcare Efficiency\",\"Medical billing\",\"Physicians\"],\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.petal-health.com\\\/blog\\\/physicians\\\/3-charts-explaining-canada-ed-challenges\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.petal-health.com\\\/blog\\\/physicians\\\/3-charts-explaining-canada-ed-challenges\\\/\",\"url\":\"https:\\\/\\\/www.petal-health.com\\\/blog\\\/physicians\\\/3-charts-explaining-canada-ed-challenges\\\/\",\"name\":\"3 Charts that explain Canada\u2019s emergency department challenges - 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