98% Schedule Change Resolved Autonomously

Faced with rising patient demand and workforce shortages, the University Hospital
Network (UHN)—one of North America’s most advanced university hospital networks—consolidated four hospital sites into a unified system. To do so successfully, UHN used Petal’s Healthcare Orchestration Platform to optimize scheduling and enhance operations.
Our partnership led to smoother workflows, empowered teams, and more time for patients. Highlights include:
- 98% of 162+ daily change requests resolved autonomously within one hour.
- 85% of shifts adequately staffed across the network.
- Fewer manual tasks through real-time schedule updates.
Discover how this world-class health network transformed patient care and staff experience with Petal.
What’s in this report for you?
Department Chief
If you are a Department Chief, it will demonstrate how autonomous scheduling drives staffing efficiency, enables informed decision-making, and decreases operational bottlenecks.
Health Professional
If you are a health professional, it will highlight time-saving productivity tools and intelligent shift swaps to promote personal success and intra-team collaboration.
Government or Executive
If you are a health delivery organization executive or a government representative, it will illustrate the scalability of centralized digital orchestration, even across large, complex networks.