Full economic report on ED visits reduction
Until 2022, Quebec faced suboptimal access to care driven by severe emergency department (ED) overcrowding. This left many patients who required emergency care waiting too long, while patients who could be served through primary care options, such as clinics or pharmacies, wasting their time in emergency rooms.
To solve this challenge, the Ministry of Health uses Petal’s Orchestration Hub to strategically redirect non-urgent patients—either before they reach the ED or after triage when emergency care is unneeded—to primary care settings. This led to:
- $73.8M in annual economic benefits.
- 6,000+ visits redirected daily across Quebec.
- Better distributed resources toward faster, smarter care.
Read the report to discover how patients, professionals, and citizens succeed through smoother healthcare operations.
What’s in this report for you?
Health Authority
If you are a health authority or government decision-maker, this report will showcase the measurable benefits of centralized, real-time visibility of the primary care ecosystem, supported by a centralized Hub. This informs your decisions at the system level.
Healthcare Executive
If you are a healthcare executive, this report highlights how optimized resource usage can dramatically improve supply-and-demand match to lessen staff burden.
Frontline Professional
If you are a frontline professional, this report offers you a proven solution to stressed health systems by more effectively meeting your patients’ needs.