Capacity Management

Simplify scheduling and improve clinician autonomy

A flexible digital solution to plan and manage physician group schedules

scheduling_header  

Physician Scheduling

 
Petal’s Physician Scheduling enables both administrators and physicians to manage schedules, which saves planning time, reduces administrative burden and helps balance the clinical workload.

400,000+

 

Shift Trades and Transfers
per year
52,000+

 

Petal Scheduling Users
1,800+

 

Medical departments
use scheduling
72+

 

Specialties and
sub-specialties
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Key Benefits

Support a balanced workload

Assign shifts equitably across your group based on preferences, contracts and task complexity.

Give physicians autonomy

Empower physicians to access and manage their own schedules from any device, book leave time and transfer or trade shifts with peers.

Simplify care coverage

Simplify scheduling-related tasks for planners and physicians with templates and pre-configured rules.

Scale operations

Leverage different variables such as absences, skill sets, potential conflicts and other rules to customize Physician Scheduling for your needs.

Key Features

Rule-Based Schedule Planning

Rule-Based Schedule Planning

Pre-set customizable rules and preferences such as clinical task complexity, contracts and skill sets to create balanced schedules that take everyone’s needs into account.
Absence Management

Absence Management

View and manage all physician-submitted requests for time off (e.g., holidays, unforeseen events) in one place. Search the physician list and easily fill gaps with available doctors who have the right skill sets.
Shift trades and transfer

Shift Trade and Transfer

Facilitate smooth shift transfers or trades between physicians. Requests can be sent directly to peers or posted on a virtual billboard. Administrators can approve changes before they’re made.
Equity Counter

Equity Counter

Use the equity counter to ensure schedules are balanced and fair across the team. Planned schedules are measured against the “weight” of each task or shift to highlight potential issues or equity breaks.

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A complete suite to match yours organization's needs

Petal provides hospitals and healthcare organizations with a comprehensive capacity management solution to optimize clinician utilization and help ensure care coverage.

Clinical capacity management
Clinical Capacity Management

Clinical Capacity Management

Aggregate all clinical and on-call schedules in real time, ensuring optimized care coverage across your hospital network.

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Secure messaging
Secure Messaging

Secure Messaging

Enable healthcare professionals to exchange messages and share sensitive documents over a web-based encrypted solution that meets stringent healthcare security standards. 

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Communication center
Communication center

Communication center

Facilitate smooth call processing, provide live visibility into dynamic schedules and on-call lists, and enable swift coordination of emergency procedures – all from one centralized platform.

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Dr Dale Friesen

Chief Scheduler, Peterborough Regional Health Centre (Canada)

Dr Catherine de Montigny

Chief Scheduler, HĂ´pital de Saint-JĂ©rĂ´me (Canada)

Dr Sandy Tse

Executive Assistant, Medical Affairs, St. Thomas Elgin General Hospital (Canada)

Dr Angela Good

Physician, Grand River Hospital (Canada)

   
 The platform automatically creates a schedule with shifts better distributed. This has a positive effect on the work-life balance of physicians who get more time to rest between shifts. 
 As a scheduler, I can let doctors organize their own schedules without having to intervene. Once the shift changes have been made, the schedule is immediately updated. It's very useful. 
 I’ve worked with other solutions. What I like about Petal is that the on-call scheduler has full control over schedule creation and management. 
 It’s very easy to see which doctor is on call and to access my colleagues’ contact details. The information is accessible from my phone and is always up-to-date. 

Customer success support
at every step

Whether you need assistance for the initial setup, configuration, best practices, migration, or customization, our dedicated Customer Success team will be there.

Step 1 - Assess and validate your needs
We perform a complete assessment to understand your needs and gather your schedule details for implementation. Everything is validated for accuracy.
Step 2 - Configure and deploy your solution
In collaboration with your team, we configure your environment, and define rules and constraints – everything that makes your Petal Scheduling solution run smoothly. We will take care of importing any schedule published prior to the implementation.
Step 3 - Train your team
Designated planners and administrators are fully trained on using Petal Scheduling including working with the advanced mode features. A brief instruction video has team members up and running on Petal’s simple, intuitive interface in no time.
Step 4 - Ongoing support
Your Petal team is available for weeks following implementation of your Petal Scheduling to ensure a smooth transition. Then our Customer Support team takes over to assist with any modifications, answer your questions and help you effectively maintain your environment.

Customer success support
at every step

Whether you need assistance for the initial setup, configuration, best practices, migration, or customization, our dedicated Customer Success team will be there.

Step 1 - Assess and validate your needs
We perform a complete assessment to understand your needs and gather your schedule details for implementation. Everything is validated for accuracy.
Step 2 - Configure and deploy your solution
In collaboration with your team, we configure your environment, and define rules and constraints – everything that makes your Petal Scheduling solution run smoothly. We will take care of importing any schedule published prior to the implementation.
Step 3 - Train your team
Designated planners and administrators are fully trained on using Petal Scheduling including working with the advanced mode features. A brief instruction video has team members up and running on Petal’s simple, intuitive interface in no time.
Step 4 - Ongoing support
Your Petal team is available for weeks following implementation of your Petal Scheduling to ensure a smooth transition. Then our Customer Support team takes over to assist with any modifications, answer your questions and help you effectively maintain your environment.

Success Story: Hawkesbury General Hospital

Trusted by leading health organizations

Case Studies

Case study Vancouver

Vancouver Coastal Health

See how one of Canada's largest cardiology departments streamlined business processes with Petal automated scheduling
Download the Case Study
Case study Jewish General Hospital

Jewish General Hospital

See how Petal enabled the general surgery department at the Jewish General Hospital in Montreal (Canada) to reduce scheduling time and simplify shift exchanges
Download the Case Study
Etudedecas_CHC-640x480

Groupe santé CHC

See how the six hospitals in the CHC care network have maximized the management of their clinical capacity and thus improved the quality of care
Download the Case Study
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Talk to an expert about our solutions

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