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The ED is the system: 3 Data trends reshaping emergency care in Canada

A graphic featuring doctors rushing an emergency patient on the left side and the article's title on the right side.

Key takeaways ED demand is becoming more clinically complex: CTAS 4–5 visits now represent a smaller share of Canadian ED activity, while CTAS 1–3 cases are growing showing a better alignment of lower-acuity care. Primary care capacity is essential to sustaining progress: Family physician stress and burnout have improved since 2022, but access gaps and […]

How pharmacies reduce emergency department overcrowding

Pharmacies help reduce emergency department overcrowding by taking low-acuity cases off ED providers' hands.

Patient redirection connects patients to the right care setting faster. Leveraging pharmacies as critical access points helps health systems reduce ED overcrowding, improve provider wellbeing, and unlock millions of dollars in system-wide savings.

7 Ways to save time with physician scheduling

Wasted time and increased frustration limit clinicians and staff from providing optimal care. Based on thousands of physicians who use Petal scheduling solutions each year, our team identified seven sources of wasted time—and ways to avoid them.