The ED is the system: 3 Data trends reshaping emergency care in Canada
Key takeaways ED demand is becoming more clinically complex: CTAS 4–5 visits now represent a smaller share of Canadian ED activity, while CTAS 1–3 cases are growing showing a better alignment of lower-acuity care. Primary care capacity is essential to sustaining progress: Family physician stress and burnout have improved since 2022, but access gaps and […]
Petal named a Best Workplace™ by Great Place To Work® for 2026
Petal Health has once again been named one of Canada’s Best Workplaces™ by Great Place To Work® for 2026. Based on the organization’s rigorous Trust Index™ employee survey, Petal earned an impressive ranking of 75th nationwide.
Patient redirection explained: How orchestration unlocks health network capacity
Patients leaving without being seen, closures and reduced hours, and increased overtime all reflect emergency care challenges nationwide. Explore each and learn how to solve them through patient rerouting solutions.
Value-based care explained:Â How patients, providers, and systems gain
Overburdened emergency departments, overworked providers, and misaligned resource usage all contribute to Canada’s care crisis. Value-based care built on measurable outcomes and smart patient routing provides a path forward.
6 Actions to improve patient experience
From facility design to feedback gathering and municipal contacts, healthcare managers must optimize patient management capabilities to improve patient experience.