Clinical Communications
Better collaboration leads to better care
Connecting the right providers faster, wherever they may be, in a secure and mobile-first environment.
Fast and flexible secure communications
In emergency situations or in need of patient centric collaboration, Petal accelerates connections to the right people with secure, flexible solutions
Secure Messaging
Ensure patient privacy instead of open sources like SMS and social apps
- Secured through encryption and locked inside the Petal environment
- Petal is SOC 2 Type II certified and PIPEDA compliant
- Provide staff an option to avoid unsanctioned and unsecure methods such as SMS texting and social apps
- Audit logs assist with accountability and continuous improvement Â
Fast and Flexible
Identify the right person quickly and communicate efficiently
- Save time when moments matter - message or call directly from the real-time calendar
- A complete directory of your clinical staff with their contact information
- Highly configurable preferences enable providers to control their contact information visibility and still be accessible
Automated Alerts
Workflows that sequence critical outreach with a touch of a button
- Trigger code alerts that message defined groups in emergency situations
- Alerts trigger an automated workflow connecting critical resources in order of priority until someone responds
- Track communications to keep teams accountable when emergencies happen
Mobile or Web
Connect providers wherever they are on-site or off-site
- Mobile and web access for fast, efficient collaboration
- Connect colleagues securely wherever they are on-site or off-site
- Attach files and visuals for patient centric communications
Keep your department running smoothlyÂ
60K users
Physicians, nurses and pharmacists use workforce tools
92%
Staff satisfaction with Petal
12K
Healthcare professionals use the Petal mobile app monthly
3.1K
Groups spanning hospitals, departments, clinics, and clinical services
Cost-Benefit Analysis of Petal Workforce
Secure, compliant, and ready to integrate with your existing systems
SOC 2 Type II
PIPEDA compliant
FHIR, HL7
integration ready
View your entire clinical workforce in one powerful hub
Speak with a workforce optimization expert to learn how Petal can help enhance collaboration, reduce burnout, and ensure safer care delivery.
Frequently Asked Questions
Is Petal mobile-friendly for staff?
Yes, the Petal Health mobile app supports scheduling, communications, and on-call access on-the-go.
How secure is data with Petal?Â
Petal is SOC 2 Type II certified and PIPEDA compliant, with robust encryption, strict access controls, and comprehensive audit logging. All data is securely hosted in Canada to ensure compliance with national and provincial regulations. The platform meets the highest standards of healthcare data security across Canada.Â
What makes Petal Secure Messaging secure?Â
Petal messaging uses encryption to secure messaging between users, especially when in transit. Additionally, the messaging is housed inside the Petal environment which requires member login and thus leverages the layers of security certifications and compliance of the platform. Today, with the prevalence of mobile phones, providers and staff find a way to communicate using unsanctioned tools such as SMS texting or social apps, like WhatsApp, and these shadow apps put patient privacy at risk.   Â
Can Petal handle multi-site and multi-department scheduling?
Yes, Petal is designed for large, complex organizations with region-wide workforce requirements.
What kind of training and support is available?
Petal offers a comprehensive onboarding process, training sessions, and ongoing support tailored to your hospital’s needs.