Key takeaways
- The Gartner Hype Cycle showcases stand-out technology companies with high potential for generating commercial success.
- Petal’s continued inclusion reflects our clients’ advantages beyond physician scheduling, as data-integrated solutions provide real-time operations insights.
- 3,000+ worldwide clients use Petal Workforce Management today.
For healthcare organizations, efficiency isn’t optional: it’s the difference between thriving and struggling.
That’s why Petal is proud to be selected as a sample vendor for Workforce Management in Healthcare in Gartner’s 2025 Hype Cycle for Real-Time Health System Technologies. Gartner’s recognition underscores how Petal Workforce Management helps clinicians deliver better care while optimizing resources.
Today, 3,000+ worldwide clients deploy Petal Workforce Management to facilitate smoother, smarter workforce operations. Patients win when their healthcare organizations run efficiently.
Petal has now earned recognition in this category for the second consecutive year.
This reflects outstanding contributions to advancing clients’ workforce management operations beyond staff scheduling. Through industry-leading data integration, clients gain unmatched insights into their entire organizations to make more informed strategic decisions. From physician scheduling to shift swaps and secure messaging, Petal provides the tools to support improved patient outcomes.
As labour represents 63% of the average hospital’s expenses, workforce management in healthcare is more than “nice to have”.[1] Petal’s real‑time workforce orchestration turns staffing from fixed cost to performance engine. During these times of cutbacks across healthcare, more efficient workforce orchestration becomes crucial to allowing facilities and teams to effectively meet their patients’ needs
“Wages, benefits, and labor costs comprise approximately 60% of a healthcare provider’s operating budget… Effective WFMH assists healthcare providers in attracting, developing, maintaining and retaining qualified personnel and in streamlining operations.”
Gartner, 2025
Petal empowers healthcare organizations using a data-driven cloud platform designed to orchestrate all patient care delivery workflows in real-time. Organizations, such as hospital networks and medical clinics, save time while generating more revenue through optimized resource allocation and data integration. From rules-based shift assignments to third-party integration and immediate emergency activation, your team will access features that meet the highest standards of modern health professional needs.
For example, the University of Montreal Hospital Center (CHUM) achieved up to 98% less time spent creating workforce schedules and 92% staff satisfaction due to easier shift swapping through Petal Workforce Management. Further, scheduling costs decreased 70% by replacing manual tools like Excel with customizable, AI-enabled scheduling technology. By year 4, the cost-benefit ratio reached 1.44%, which means that the economic benefits of using the Petal Workforce Management were 44% greater than the total costs. Time savings and cost savings, paired with satisfied staff, support more positive experiences for patients.
Happier patients mean happier, and more productive, communities.
The University Health Network autonomously resolves
98% of change requests within one hour.
Further, the Messagerie sécurisée feature integrated within Petal Workforce Management modernizes healthcare communications with a HIPAA-compliant platform, replacing old pagers and apps to support secure messaging. Users confidently contact care providers and staff directly, including via group texts, knowing their data is safe. Managers gain comprehensive records of all interactions, ensuring accountability and ongoing improvement in care delivery.
- Did you know Petal policies and procedures are based on cybersecurity best practices, including compliance with GDPR?
The future of healthcare looks brighter when we care in real-time.
Enjoy the benefits of advanced WFM today:
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