Shadow billing explained: What it is, how it works, and why it matters
Learn how shadow billing works in Canada, including how physicians submit claims under alternative payment models and why accurate reporting impacts compensation, funding, and system planning.
Why fax machines still exist in healthcare (and 3 other outdated tools that need to go)
Learn why fax machines, pagers, and other outdated tools still exist in healthcare, the operational inefficiencies they create, and how modern solutions improve communication, scheduling, and patient intake.
5 Ways to improve nurses’ work-life balance without adding work
Nurses improve work-life balance by reducing administrative workload, gaining schedule flexibility, and improving communication. Discover five practical strategies healthcare organizations can implement today.
4 Group medical billing myths (and the truth)
Group billing is misunderstood. While physicians worry about lost control or unfair income, the facts tell a different story. Discover group billing myths and the truth behind them—from transparent compensation to modern tech and structured governance.
Beyond revenue: Metrics every clinic and hospital department should track
Metrics guide decisions in care coordination, operational management, and resource allocation. Explore how clinics and hospital departments deploy metrics to achieve their goals and inform strategic decisions.
Petal named a Best Workplace™ by Great Place To Work® for 2026
Petal Health has once again been named one of Canada’s Best Workplaces™ by Great Place To Work® for 2026. Based on the organization’s rigorous Trust Index™ employee survey, Petal earned an impressive ranking of 75th nationwide.
Individual billing vs. Group billing: Which is right for you?
Clinicians want to make the right financial decisions. Their billing decisions include deciding whether or not to join a group. Explore each billing pathway compared in three areas: financial stability, work-life balance, and data and performance tracking.
3 Steps to managing rejected billing claims (without adding more administrative burden)
Rejected billing claims cost Canadian physicians 5–8% in lost revenue. Learn three proven steps to reduce OHIP, MSP, AHCIP, and RAMQ rejections.
How group billing supports care team growth
Medical billing is a key source of admin burden for clinicians. One way to unlock time: group billing. When teams of providers share billing burden, they reap the rewards collectively. Discover how it works and why clinicians make the switch.
Patient redirection explained: How orchestration unlocks health network capacity
Patients leaving without being seen, closures and reduced hours, and increased overtime all reflect emergency care challenges nationwide. Explore each and learn how to solve them through patient rerouting solutions.